Triage

Impact on Basic Communicative Skills

Training students in communication skills is quite a challenge. No student starts as a “beginner”, which also means everyone’s learning process is slightly different. Additionally, there are many skills that seem simple in theory but are quite difficult to apply in practice. These include skills such as asking open and closed questions, listening, summarizing, and digging deeper (LSD), reflecting, transferring information, and giving feedback. Adding on the fact that getting feedback on your communication methods is critical, and you get the perfect recipe for a fun but also challenging training environment! The Basic Communication Skills package was designed for students with limited formal knowledge of conversation techniques.