Valuable conversations care
Unlimited online practice with virtual training actors
More customer-oriented
Better service
More effective collaboration
Better Results
Conversations that matter
“Anima Sana In Corpore Sano” (a healthy mind in a healthy body) is the holy grail within health care, for both patients and health care providers. The patient is increasingly seen as a holistic entity, and communication with that patient takes an increasingly central place. More and more patients want to have a say in treatment goals and which care best suits them. That is the core of “Shared Decision Making” (SDM), also known as “Deciding Together.” Optimal communication is central to the renewal of healthcare education, both in Entrusted Professional Activities (EPA) and CanMEDS competency areas. Additionally, “Motivational Interviewing” is the method to intrinsically motivate patients/clients to positively improve their behavior/lifestyle. Easier said than done: how do you motivate someone to stop smoking or eat healthier? Perhaps precisely because of the significance of the work, long-term absenteeism in healthcare is high. Very high. Partly because of high work pressure and staff shortages, but also because of a poor work/life balance. Working in healthcare also means taking care of yourself. Better organization is the focus of our vitality program for caregivers. Whether you’re an apothecary or a neurosurgeon.
What our customers say
TUI
“We believe in a learning method that details more interactivity, and DialogueTrainer is a tool that certainly demonstrates this.”
Summa College
“We believe DialogueTrainer’s conversation training programs are very truthful and give you the opportunity to practice indefinitely, 24/7 wherever and whenever you want.”
Erasmus MC
“It is a low-threshold way to practice interviewing, bring students more into both the theory followed in this, and that they can also apply the theory.”
More than 400 thousand individual play sessions of conversation simulations from DialogueTrainer.
DialogueTrainer has already improved the conversation skills of more than 60 thousand people.
Together with our partners and customers, we have created more than 500 simulations and adapted them to specific recognizable situations.
Data-driven
With a clear dashboard
Use on any device
Desktop
Tablet
Phone
Virtual Reality
Satisfied customers
Why DialogueTrainer?
Practice online with virtual actors, on any device, including Virtual Reality, whenever and as often as you want! Each conversation simulation combines a challenge from work practice and a conversation model. Your virtual conversation partners assume the role of customer, colleague, candidate, client or patient. Your conversation partner responds to every choice you make in the conversation with speech, intonation, emotion, facial expressions and body language.
DialogueTrainer measures what you do and provides instant feedback on your choices. As a manager, trainer or teacher, you have insight into development and learning needs via scores.
Better customer experience
In conversations with customers, goals are clear, employees understand what a customer needs and know what to do to achieve it.
Better results
By communicating and engaging in conversations with purpose and focus, you lift the organization to a higher level, both internally and externally.
Grip on development
By targeting employees and monitoring scores, you know how groups are developing and where attention is needed.
Fewer errors
Because employees see where there are risks in conversations, and know when a conversation is in order, you avoid costly mistakes.
Healthy Corporate Culture
By providing targeted training in conversation skills, you offer insight and give employees confidence to engage in conversation.
At a lower cost
Because it is digital, simulations are indefinitely playable and always available, at a fraction of the cost of other training.
News
The benefits of DialogueTrainer
For organizations
- Scalable training
- Insight into performance
- Can be integrated into existing learning environment
- Best practices are recorded
For users
- Practice in a safe environment
- Unlimited available online
- Individual feedback
- Own learning process central
For trainers
- Easy to operate
- Possible to assign scenarios
- Insight into group learning needs
- Advice regarding deployment