VALUABLE
CONVERSATIONS
Healthcare

Unlimited practice with virtual training actors

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Conversations that matter

“Anima Sana In Corpore Sano” (a healthy mind in a healthy body) is the holy grail of healthcare, for both patients and caregivers. The patient is increasingly seen as a holistic unit and communication with that patient is becoming a primary focus. More and more patients want to participate in the decision-making process about the treatment goals and choosing which care suits them best. That is the core of “Shared Decision Making” (SDM), also known as “deciding together”.
Efficient communication is even central to the innovation of healthcare education, both in the Entrusted Professional Activities (EPA) and the CanMEDS competence areas.

In addition, “Motivational Interviewing” is a method used to intrinsically motivate patients/clients to improve their behavior/lifestyle in positively. It is usually easier said than done: how do you motivate someone to stop smoking or eat healthier?

Notably, long-term absenteeism in healthcare is high – very high. This is partly caused by high work pressure and staff shortages, and partly by a high work ethic and poor work-life balance. The realization that taking better care of yourself, leads to better patient care. and therefore better care for the organization. This is the core of our vitality program for carers, whether you are a pharmacy assistant or a neurosurgeon.

0 Play sessions

Over 250 thousand individual play sessions of DialogueTrainer conversation simulations

0 Individuals Trained

DialogueTrainer has already improved the conversational skills of more than 40,000 people

0 Simulations

Together with our partners and customers, we have created more than 500 simulations and adapted them to specific recognizable situations.
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Playable on every device

Desktop

Tablet

Smartphone

Virtual Reality

Data driven

With an easy to understand dashboard

Satisfied Customers

Themes

Triage

Motivational Interviewing

Social Work

Leadership & Management

Collaboration

Coordination

Customer Care

Vitality

Absenteeism

Diversity & Inclusion

Sales

Shared Decision Making

Pharmacy assistents

Training verkoopgesprek

Human Resources

Why DialogueTrainer?

Practice online with virtual actors, on any device, including Virtual Reality headsets, whenever and as often as you want! Each conversation simulation combines a challenge at work and a conversation model. Your virtual actors take on the role of customer, colleague, candidate, client, or patient. They respond to every choice you make in the conversation with speech, intonation, emotion, facial expression, and body language. DialogueTrainer measures what you do and provides instant feedback about your choices. As a manager, trainer, or teacher, you gain insight into the development and learning needs through scores.

Better customer experience

In conversations with customers, goals are clear, employees understand the customer's needs, and know what they need to do to meet them.

Fewer mistakes

Because employees see where risks lie in conversations and when a conversation is necessary, costly mistakes are avoided.

Better results

By communicating and entering into conversations purposefully with more focus, the organization is lifted to a higher level, both internally and externally.

Healthy Company Culture

By training particular conversation skills, you offer insight and give employees the confidence to engage in meaningful conversations with each other.

Grip on development

By training employees in a targeted manner and monitoring scores, you know how groups are developing and where attention is needed.

At a lower cost

Since they are digital, simulations are always available and can be played an unlimited number of times - all at the fraction of the cost of other training programs.

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What our customers tell us

The benefits of DialogueTrainer

For organizations

  • Scalable training
  • Insights into performances
  • Easy integration in existing platforms
  • Best-practices are defined

For users

  • Practice in a safe environment 
  • Continuous online availability 
  • Individual feedback
  • Individual learning process centralized

For trainers

  • Easy to use
  • Assigning simulations to individual users
  • Insights into learning objectives
  • Advice on deployment