Human Resources Management revolves around the optimal use of “Resourceful Humans”, which starts with recruitment and selection. It is part of onboarding and is (especially now) crucial to connect employees with the organization, to help them develop, and to offer an optimal and healthy working environment.
The key word is communication. By selecting, onboarding, and guiding well, you empower people and inspire them to get the best out of themselves and their environment. Good HR conversations lead to better cooperation and therefore service. That leads to more job satisfaction, more output, fewer errors, less absenteeism, and less turnover.